Actions we’re taking to support your business…

As the UK works to put measures in place to support vulnerable groups, communities, and businesses during these unprecedented times, we too are proactively adjusting the way we operate to protect our colleagues and you, our valued customers.

Hygiene and health are our core focuses.  As such, we’re following the latest advice from Public Health England and the World Health Organisation.  Our colleagues have been self-isolating with any on-set of symptoms, and similarly where family members are affected.  Our equipment, tools, and premises continue to be regularly and rigorously cleaned.  Where possible, our teams are also working from home to enable social distancing.

Amongst the uncertainty, our commitment to supporting our customers grows even stronger.  Our priority is to expedite our services to ensure you can maintain quality, efficiency, and also fast track your goods and services to those who need it at this challenging time.

With speed and social distancing in mind, you can count on us to provide the following options:

  • 24-hour turnaround on service and calibrations1
  • Standard calibrations completed off site2
  • Tailored times for pick up and return of weighing equipment
  • Complimentary loan equipment during servicing and calibrations3

We’ll do our utmost to minimise any disruption to you and will adapt to your needs and the situation as they evolve.  If you need additional support at any time then please don’t hesitate to email us at hello@northernbalance.co.uk or call 0344 477 1966.

We wish everyone continued good health.  Please stay safe and take care of yourself and others.

1To be confirmed at the time of booking.  2Where suitable for your environment/ equipment.  3Subject to availability.