Regain uptime with our fast and efficient repair service

Bespoke support

Engineer call-outs

Remote technical support

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Expert repair service for the most critical moments

When your weighing equipment malfunctions, you need fast and efficient support to regain productivity while mitigating any impact on your bottom line and customer service.

Our network of engineers work cross-industry and are highly skilled at diagnosing issues and identifying fixes for all makes and models of equipment used in laboratory and industrial environments.

With engineers available across the UK, you can rest assured that local support and repair service is available at the most critical moments.

Features and benefits

1Subject to support tier and availability. 2Where possible. 3Where necessary. 4Inclusive of basic user training.

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Related services

Preventative maintenance
Weighing calibrations
Equipment hire

Related resources

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Equipment failure: Proactive measures to prevent disruptive downtime

A study by Vanson Bourne found that 70% of businesses were not aware of when their equipment was due for maintenance, an upgrade, or replacement. Furthermore, 82% of those companies suffered at least one incident of unexpected downtime resulting in the inability to deliver services to customers, loss of production time, and business. With the risk of such damaging outcomes, we will look at preventative measures to help you safeguard your weighing equipment and your organisation.

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Practical tips to prevent weighing downtime

Does your business rely on the performance of your weighing equipment to deliver high-quality products or services at optimal efficiency? The breakdown of weighing equipment can impact on your operations, which can result in lost revenue.

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