“Northern Balance is one of our best contractors, always willing to assist at a moment’s notice, excellent customer service and we’ve always had a very good working relationship”
Helpfulness over the years
Gordon, Senior Scientist, Chemical Manufacturer, North Yorkshire
“Whilst your engineer was here I asked him to do a bit of training of our lab staff and manufacturing staff over the correct way to use a balance, clean a balance, correct maintenance etc. This was very useful to both areas of our company and I am appreciative of him doing it. It is precisely this kind of helpfulness that your engineers have shown over the years that has maintained our business with Northern Balance and that keeps us with Northern Balance”
“It’s been a pleasure to be involved with your company, and I must comment that out of all the companies that we have deal with, without doubt, and by a street that Northern Balance is the most professional and efficient. I’ve never had any reason to question the service you provide.”
Friendly, Helpful & Professional
Jabal, R&D Lab Operations
“Northern Balance has been working with us for more than a decade. During this time the service has been great and I’ve found all of the staff from the service engineer to people back at the office to be friendly, very helpful and professional.”
Stewart, Engineer, Testing Company, Durham
“Thanks again to your Engineers for an efficient calibration, very much appreciated”
Relationship & Service Is Excellent
Lee, Technical Engineer, Teabag manufacturer
“The relationship we have with Northern Balance and the service we get is excellent. If in the future I need weighing equipment, be assured I will be in touch.”
Friendly, Knowledgeable Staff
Zoe, Head of Quality
“Northern Balance has been servicing and supplying balances to us for more than 20 years. In that time we have come to always expect a high level of service given by friendly and knowledgeable staff”
Dedication & Commitment
Phil, Engineering Manager
“When complete certificates are emailed to us electronically within hours of the calibration being completed, which is in my opinion testimony to the dedication and commitment of Northern Balance to their customers. I would definitely use again and recommend the use of Northern Balance to others.”
Prompt & Professional
Gary, Occupational Hygiene Technician
“We have used Northern Balance for a number of years for our calibration needs and without question, we have always found them to be prompt and professional, a great service.”
Keeping & Improving A Promise
Stephanie, Technical QA, Pharmaceutical Manufacturer, North Wales
“Thank you very much for not only keeping your promise but improving upon it”
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