Careers at Northern Balance
At Northern Balance, we are looking to expand our team and require motivated professional people to deliver expert advice and first class service and support every time.
We are proud to be the leading UKAS accredited weighing specialists in the North of England. Our skilled team are trained in all aspects of weighing technology, from ultra-micro balances to high capacity industrial scales and everything in between, and undertake regular training to keep their product knowledge and technical abilities up to date.
Our work covers the supply, service, calibration and repair of balances and scales from analytical balances through to industrial check-weighers and everything in between.
Current Vacancies
To apply please email your CV and covering letter to careers@northernbalance.co.uk with the role you are applying in the subject line.
Service Engineers – North England/Scotland
Due to continued expansion, we are looking to recruit experienced field based engineers in the following areas to help ensure our customers receive excellence every time and we continue to grow as a business:
- North East
- Scotland
- North West
Competitive
Salary
Company Vehicle & Fuel Card
Performance Bonus
Company
Pension
Laptop & Mobile Phone
Service Engineer Role & Responsibilities:
- Service and calibration of weighing equipment
- Completion of calibration certificates
- Preparation of UKAS calibration worksheets
- Delivery of new/repaired equipment
- Repair of weighing equipment
- Engaging with customers in our product offering
- Promotion of Northern Balance’s services to potential customers
- Manual handling of weights and weighing equipment
Skills Required:
- Engineering/Electrical/Electro-Mechanical Background Preferred
- UKAS Knowledge Preferred
- Excellent Communication & Interpersonal Skills
- Problem Solving & Diagnostic skills
- Excellent numeracy skills
- IT Literate
- Full Valid UK Driving Licence
Competency Requirements:
- Teamwork and Collaboration
- Technical Excellence
- Customer Excellence
Location
Based at our North East Office in Gateshead, Tyneside
To apply please email your CV and covering letter to careers@northernbalance.co.uk with the role you are applying in the subject line.
Service Engineers – Leeds
We are now looking to expand our team and require motivated professional Service Engineers to help ensure our customers receive excellence every time and we continue to grow as a business.
Competitive
Salary
Company Vehicle & Fuel Card
Performance Bonus
Company
Pension
Laptop & Mobile Phone
Service Engineer Role & Responsibilities:
- Service and calibration of weighing equipment
- Completion of calibration certificates
- Preparation of UKAS calibration worksheets
- Delivery of new/repaired equipment
- Repair of weighing equipment
- Engaging with customers in our product offering
- Promotion of Northern Balance’s services to potential customers
- Manual handling of weights and weighing equipment
Skills Required:
- Engineering/Electrical/Electro-Mechanical Background Preferred
- UKAS Knowledge Preferred
- Excellent Communication & Interpersonal Skills
- Problem Solving & Diagnostic skills
- Excellent numeracy skills
- IT Literate
- Full Valid UK Driving Licence
Competency Requirements:
- Teamwork and Collaboration
- Technical Excellence
- Customer Excellence
Location
Based at our Yorkshire Office near Leeds, West Yorkshire
To apply please email your CV and covering letter to careers@northernbalance.co.uk with the role you are applying in the subject line.
Service Engineers – Midlands
We are now looking to expand our team and require motivated professional Service Engineers to help ensure our customers receive excellence every time and we continue to grow as a business.
Competitive
Salary
Company Vehicle & Fuel Card
Performance Bonus
Company
Pension
Laptop & Mobile Phone
Service Engineer Role & Responsibilities:
- Service and calibration of weighing equipment
- Completion of calibration certificates
- Preparation of UKAS calibration worksheets
- Delivery of new/repaired equipment
- Repair of weighing equipment
- Engaging with customers in our product offering
- Promotion of Northern Balance’s services to potential customers
- Manual handling of weights and weighing equipment
Skills Required:
- Engineering/Electrical/Electro-Mechanical Background Preferred
- UKAS Knowledge Preferred
- Excellent Communication & Interpersonal Skills
- Problem Solving & Diagnostic skills
- Excellent numeracy skills
- IT Literate
- Full Valid UK Driving Licence
Competency Requirements:
- Teamwork and Collaboration
- Technical Excellence
- Customer Excellence
Location
Based in the Midlands
To apply please email your CV and covering letter to careers@northernbalance.co.uk with the role you are applying in the subject line.
Regional Sales Manager – North West
We currently have an exciting opportunity for a Regional Sales Manager to join the Sales team covering the North West of England. This is a new role due to substantial growth in the area with existing customers.
The Regional Sales Manager will be tasked with representing Northern Balance and promoting the company and its brands at every opportunity while generating sales within the assigned geographical area (North West Region) in order to achieve the revenue growth for Northern Balance across our service and product portfolio.
Competitive
Salary
Company Vehicle
Performance Bonus
Company
Pension
Laptop & Mobile Phone
Regional Sales Manager Role & Responsibilities:
- Recognise, secure and manage new opportunities within the assigned territory to existing and potential customers through lead generation and account management.
- Build and maintain professional relationships with current and potential customers in order to become a “trusted advisor”, increase sales and achieve monthly, quarterly and annual sales targets.
- Maintain CRM with the customer and own activity records.
- Produce weekly and monthly reports in line with KPI’s.
- Prepare accurate quotes inline with Northern Balance procedures.
- Build and maintain good working relationships with colleagues, managers, engineers and office-based staff to facilitate an end-to-end, joined-up approach to sales and after-sales service to customers.
- Commitment to acquire further skills and knowledge of Northern Balance products and service portfolio in order to build expertise, client confidence and offer a ‘best in class’ service to customers and potential customers.
- Understand, review and implement changes to market trends to ensure Northern Balance are at the forefront.
Skills Required:
To be successful in the role, you must have a can-do attitude and a passion to provide a quality service to your customers.
We require someone who has proven skills in building and maintaining relationships leading to sales and repeat sales and proven sales ability from enquiry to order in a B2B environment.
You will be a self-motivated self-starter who is open-minded, analytical and flexible with excellent communication skills and must be able to demonstrate initiative.
Ideally, you will have experience within the weighing industry however full training will be provided
Competency Requirements:
- Teamwork and Collaboration
- Technical Excellence
- Customer Excellence
Location
Based at our North East Office in Gateshead, Tyneside
Sales & Service Administrator – Gateshead
As we continue to grow, we have identified the need for a Sales & Service Administrator who will support the business as a whole, giving specific support to our sales, service and workshop departments. Working as part of a busy professional office you will be dealing with customers and suppliers on a daily basis and will therefore have the confidence to deal with queries while maintaining attention to detail.
Northern Balance is a customer-centric organisation whose success has been due to the personal service it offers supported by a high level of technical experience. The post holder is expected to uphold our image of being approachable and supportive.
Competitive
Salary
Healthcare
Performance Bonus
Company
Pension
Role & Responsibilities:
- Proactively work with both the sales and service departments to provide administrative support, ensuring the smooth delivery of operations
- Generate customer quotes for service work (including SLA quotes/callouts) and repairs.
- Generate customer invoices
- Generate customer delivery notes
- Assist with the management of the order book for service, sales and repairs
- Proactively contact customers to secure purchase order numbers and to organise site visits
- Provide duty cover in the event of absence of the service coordinator
- Ensure accurate maintenance of customer information
- Data entry of key operational information
- Ensuring records are filed correctly on our electronic systems
- Arranging accommodation as required
- Ensure open communication is maintained with all relevant stakeholders
- Ensure key performance indicators are met including monthly and quarterly targets
This list not exhaustive and you may be required to carry out additional duties as and when requested.
Skills Required:
- Excellent communication and presentation skills
- Ability to use own initiative to improve current internal practices
- A strong team player capable of working towards individual and team targets
- A polite and friendly manner
- Hard-working, self-motivated and enthusiastic
- A positive & persistent attitude
- Excellent planning, organisation and time management skills
- Computer literate
- Sage and excel experience is desirable but not essential
- Ability to manage a busy workload
- Good geographical knowledge
- Multi-tasking; ability to constantly prioritise according to demand and adhere to standard work requirements
Competency Requirements:
- Teamwork and Collaboration
- Customer Excellence
Location
Based at our North East Office in Gateshead, Tyneside
Marketing Executive
As our UK expansion gains pace, we have an exciting opportunity for a Marketing Executive to support the Marketing Strategist with the planning and execution of tactics that drive awareness, consideration and leads from existing and potential customers. This is a new role with great career development opportunities for a creative, customer-centric, B2B marketer.
Competitive
Salary
Healthcare
Performance Bonus
Company
Pension
Role & Responsibilities:
- Own and conduct annual research to profile customer segments and support strategic planning with tasks to include engagement campaigns, survey design, target-led telephone interviews, data analysis and trend reporting
- Using HubSpot, support the execution of awareness and lead generation tactics including email, PPC and social media campaigns and report on their performance
- Support the optimisation of campaign and website performance by monitoring key metrics and deploying A/B tests
- Work collaboratively with cross-functional teams to develop and copywrite compelling and technical content assets that drive awareness, lead generation, SEO and sales enablement
- Assist with day-to-day marketing administration including HubSpot database management, data cleansing and website maintenance
- Liaise with external agencies and suppliers as required
Skills Required:
- Bachelor’s degree in marketing, a related discipline or qualified by experience
- Demonstratable experience of end-to-end marketing campaign and project delivery in a B2B setting
- Strong research, data analysis and reporting skills gained from a commercial environment or as part of recent academia
- Compelling B2B copywriting skills with a keen eye for accuracy and detail
- Active listening and customer service skills with a professional telephone manner
- Ability to work independently, proactively and as part of a team to set targets and multiple deadlines
- Proven track record of delivering against objectives and overcoming challenges with innovative solutions to get the job done
- Current working knowledge of marketing automation tools (ideally HubSpot), online survey tools, Google Analytics, paid advertising platforms, social media platforms and website content management systems (currently WordPress)
- Proficiency with Microsoft Office packages (particularly Excel)
Competency Requirements:
- Teamwork and Collaboration
- Customer Excellence
Location
Remote or based at our North East Office in Gateshead, Tyneside