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Our Core Values
With over 46 years on the map there have been many changes at Northern Balance since we were first established, but today, just like in 1971, we always put customer service at the heart of everything we do.
“It’s been a pleasure to be involved with your company, and I must comment that out of all the companies that we have deal with, without doubt, and by a street that Northern Balance are the most professional and efficient. I’ve never had any reason to question the service you provide.”
John, Maintenance Engineer
“The relationship we have with Northern Balance and the service we get is excellent. If in the future I need weighing equipment, be assured I will be in touch.”
Lee, Technical Engineer
“Northern Balance are one of our best contractors, always willing to assist at a moment’s notice, excellent customer service and we’ve always had a very good working relationship”
Joanne, QC Technical Support
“Thanks again to your Engineers for and efficient calibration, very much appreciated”
“Whilst your engineer was here I asked him to do a bit of training of our lab staff and manufacturing staff over the correct way to use a balance, clean a balance, correct maintenance etc. This was very useful to both areas of our company and I am appreciative of him doing it.
It is precisely this kind of helpfulness that your engineers have shown over the years that has maintained our business with Northern Balance and that keeps us with Northern Balance”
Gordon, Senior Scientist
“Thank you very much for not only keeping your promise but improving upon it”
Stephanie, Technical QA
“Northern Balance has been working with us for more than a decade. During this time the service has been great and I’ve found all of the staff from the service engineer to people back at the office to be friendly, very helpful and professional.”
Jabal, R&D Lab Operations
“Northern Balance has been servicing and supplying balances to us for more than 20 years. In that time we have come to always expect a high level of service given by friendly and knowledgeable staff.”
Zoe, Head of Quality
“We have used Northern Balance for a number of years for our calibration needs and without question, we have always found them to be prompt and professional, a great service.”
Gary, Occupational Hygiene Technician
“When complete certificates are emailed to us electronically within hours of the calibration being completed, which is in my opinion testimony to the dedication and commitment of Northern Balance to their customers. I would definitely use again and recommend the use of Northern Balance to others.”